Return and Exchange Policies

    1. 1. Return Terms:

    o Customers have the right to request a return of products within 7 days from the date of receipt.

    o Products must be in their original condition, unused, and in their original packaging.

    1. 2. Non-returnable products:

    o Products that have been opened, used, or damaged due to misuse cannot be returned.

    o Perishable products or customized products cannot be returned.

    1. 3. Return procedures:

    o Contact us via vitalboost02@gmail.com or WhatsApp number 00962799163488 to request a return.

    o We will send you the instructions for returning the product.

    1. 4. Refund:

    o Once the product is received and inspected, we will process the refund within 7-14 business days.

    o the refund time may vary depending on the payment method used.

    1. 5. Return costs:

    o the customer bears the shipping costs of the returned products and collection commissions unless the reason for the return is due to an error on our part.

    1. 6. Exchange:

    o If you would like to exchange a product, please submit an exchange request via vitalboost02@gmail.com or WhatsApp number 00962799163488

    o Exchange requests are subject to stock availability